We know it’s important to you that grants and donations are used effectively
Hold the Child commitments adhere to a number of external standards, codes and charters, as well as key internal policies that frame our commitment to good governance, financial management, program delivery, fundraising, communications, volunteer engagement and human resources
Hold the Child’s accountability systems are anchored on:
At Hold the Child continue to step up our with communities and partners
Read our 2024 Annual Report
Providing you the best possible service is important to us. If, for any reason, we have not met your expectations, please contact us as soon as possible.
We will endeavour to investigate and respond to complaints in writing as quickly as possible, with consideration to staff availability and hours of operation. We aim to respond in writing within two weeks of receiving a complaint. Every effort will be made to address and resolve the issue to your satisfaction.
If you have a complaint, please email ethics@holdthechild.ngo or call xxx.
